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MyChartCount is a free public service that helps Americans get the complete medical records federal law entitles them to. Some of those patients want to share that complete record with their practice, and the service that builds it can become recurring CMS-reimbursable revenue for your practice, at no cost to the practice.
MyChartCount is a free patient-facing public service. We help Americans understand and exercise their federal right to a complete medical record under the 21st Century Cures Act and HIPAA. There is no charge to patients and no charge to practices for using anything on this site.
Separately, we maintain a relationship with a clinical service provider that consolidates patient records and provides care coordination with billing support, the service summarized on this page. When a practice wants to use that service, we introduce you. We are paid a referral fee by the service provider, not by you and not by your patients. We're transparent about that because trust matters more than mystery.
A clinician-supervised medical record consolidation and care coordination service for primary care, specialty, internal medicine, geriatric, and direct primary care practices. The service handles the records, summary, NP-signed care plan, outreach, scheduling, and closure documentation, with billing support aligned to your workflow.
CMS reimburses for care management work most practices don't fully capture because the prerequisites (consolidated history, signed care plan, documented closure) are administratively heavy. Below are the 2026 CMS national-average rates for the programs the service supports.
| Program | CPT / HCPCS | 2026 Rate | Frequency | Annual per patient |
|---|---|---|---|---|
| CCM: Chronic Care Management2+ chronic conditions, staff time | 99490 + 99439 (×2 max) |
$66 / mo $51 each |
Monthly · up to 12×/yr Add-ons up to 24×/yr |
$796 base up to $2,009 |
| Complex CCMHigh-acuity, 60+ min/mo | 99487 + 99489 |
$144 / mo $78 each |
Monthly · up to 12×/yr | up to $2,664 |
| APCM: Advanced Primary Care MgmtBundled monthly, no time tracking | G0556 / G0557 / G0558 | $15–$117 / mo | Monthly · up to 12×/yr | $180 to $1,407 |
| PCM: Principal Care ManagementSingle complex chronic condition | 99424 + 99425 |
$88 / mo $61 each |
Monthly · up to 12×/yr | $1,056+ (unlimited add-ons) |
| TCM: Transitional Care ManagementWithin 7–14 days of discharge | 99495 / 99496 | $220 / $298 | Once per 30-day post-discharge episode | $220–$298 per discharge |
| AWV: Annual Wellness VisitPrevention plan, HRA, gap review | G0438 (initial) G0439 (subsequent) |
$174 $138 |
Initial: once per lifetime Subsequent: once per 12 mo |
$138 / yr per Medicare patient |
| Typical Medicare patient on CCM + AWV alone (no complex, no add-ons): | ~$934 / year | |||
Conservative capture estimates · CCM @ 50% · AWV @ 80% · TCM @ 25% panel/yr
Each CCM patient earns ~$66/month ($796/year) for ~7 minutes of monthly provider review. That works out to roughly $570 per provider-hour on review work alone, and closer to $800/hr when add-on codes are captured. AWV and TCM aren't bonus dollars on top: they're standard E/M visits that get billed more completely because the consolidated record and identified gaps are in front of the provider before they walk in.
Two one-page handouts. The first is what your patient handed you. The second is the revenue model summarized above, ready to share with your practice manager or billing team.
Four steps from first contact to first enrolled patient. Most practices are live within days, not months.
20 minutes. We review your panel size, payer mix, existing care management capture, and what you want to accomplish.
We match your practice to the right tier of the service (documentation packet, claim preparation, or full submission) based on your billing setup.
Month-to-month agreement. No integration. Existing EHR credentials. Most practices are live in days.
HIPAA release captured at intake or via portal. The service handles records, summary, plan, outreach, and closure. You review and sign.
The service is paid by parties separate from your practice and your patients, typically through value-based care, ACO, or payer-side arrangements that benefit when patients receive better-coordinated care and closed quality gaps. Your practice pays nothing. Your patients pay nothing. The service is incentivized to actually move patient outcomes because that's how it gets paid.
Both options exist. The service offers tiered billing support: a documentation packet for your existing biller, claim preparation ready for your team to submit, or full claim submission as a configured third-party billing arrangement. The right tier is determined at onboarding based on your billing setup.
In every tier, your practice remains the rendering provider and receives all reimbursement directly from Medicare and other payers.
For each enrolled patient: review the EHR-delivered summary, sign the NP-authored care plan. That's roughly 5–7 minutes per patient per CCM cycle. Standard E/M visits (AWV, TCM) still occur on your normal schedule, just faster and more complete because the consolidated record and identified gaps are in front of you before the visit.
You also provide initial onboarding inputs: a patient list, EHR credentials, and a workflow for capturing HIPAA releases at intake.
A signed HIPAA release is required for each enrolled patient. The service operates under a Business Associate Agreement with your practice. Records are retrieved using authorizations the patient has signed, consistent with 45 CFR § 164.508. Closure documentation is posted back to your chart, which keeps your records as the source of truth.
MyChartCount is a public-service site that helps patients exercise their right to a complete medical record. We do not provide clinical services ourselves. We maintain an introducer relationship with a clinical service provider that delivers the record consolidation, care plan, and coordination described on this page. When a practice contacts us, we introduce you to that service for the contracting, onboarding, and ongoing service delivery.
We are paid a referral fee by the service provider for introductions. We are not paid based on the CPT codes you bill or the reimbursement you receive.
Yes. Onboarding is month-to-month with no minimum panel size. Most practices start with a defined cohort (for example, the top 50–100 Medicare patients by chronic condition complexity) to validate workflow and revenue capture before scaling to the full eligible panel.
Month-to-month means month-to-month. There is no long-term commitment, no early-termination fee, no contracted minimum revenue or patient volume. If the service isn't delivering value for your practice, you stop.
The service is designed for CMS-billable codes, with source-cited summaries, time tracking, signed care plans, and closure proof. Every element supports the documentation requirements of the codes listed in the revenue table. Your billing team remains responsible for ensuring submitted claims meet payer-specific requirements, which the documentation packet supports.
We'll review your panel size, payer mix, current care management capture, and whether the service fits your practice. No commitment, no obligation, no sales pressure.